4 replies [Last post]
ELAINE NICOLETTA
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Joined: Jul 8 2007

I have a Baron Transcriptor X steno machine which takes 3.5 floppy disks.  I just purchased a Dell M1710 XPS laptop with all the bells and whistles.  I ,of course, had my cables and old adapter  (9-pin ) which used to fit into old computer.  My laptop doesn't have the ancient port but has many USB ports.  I was told by Advantage that I needed the RJ232 to USB port  adapter with software if I wanted to do realtime and that this was the only way to transfer steno notes to laptop to be read with newly purchased Total Eclipse software.  Does anybody know where to find this very important product?  Please help !!!!  My email is emn12757@yahoo.com.  I have been a reporter for over 25 years and I am trying to keep up with current technology, but I am almost about ready to give up.  I appreciate any suggestions and guidance.  Your prompt attention to this request is greatly appreciated.  Ciao     

ASI Support - C...
ASI Support - Christopher's picture
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Joined: Mar 9 2006
Serial port standard

Elaine,

The standard you are looking for is RS-232 as opposed to RJ232

If you continue to need assistance and have a current support contract, please call (800)800-1759 or click Request a Support Call
You may write support@eclipsecat.com for non-urgent issues.

Cordially,
Christopher - ASI Support

__________________

Cordially,
Christopher
Advantage Software Support Technician
CompTIA A+ Certified Professional
(800)800-1759

Lisa Casper
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Joined: Mar 28 2007
hard to find adaptor cables

Hi!  I found a hard to find adaptor cable at cablestogo.com     I checked all the stores and none had what I was looking for. Check it out...good luck!

Michelle Lewis
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Joined: Mar 9 2006
Socket card?

I don't have any knowledge of the Baron writer or the connection, but there's been a lot of discussion regarding USB adapters versus other types.  The PCMCIA slot socket i/o to serial adapters are said to be more reliable.  It's more pricey than a USB adapter, but there are other issues with realtime that crop us if using the USB adapters.  You might want to check with support again to see if your hardware is compatible with the socket card instead.  And ASI sells these adapters, along with a lot of other companies.  I used a USB adapter for many years with my Stentura, but have now changed to the socket card. 

~Michelle

 

__________________

 

Michelle M. Lewis

 

Elizabeth Campbell
ecampbell's picture
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Joined: Mar 9 2006
adapter

Elizabeth Campbell, CSR elizabeth@oklahomareporter.com www.oklahomareporter.com

 

www.cablestogo.com advertises this product for sale.

 

Elizabeth

__________________

elizabeth@oklahomareporter.com

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