As reporters ourselves, we know that providing the best products is only half of the equation. Because support issues don’t always arise at convenient times, our friendly technicians are available to help you 24 hours a day, 365 days a year. And because we know you won’t get the high quality of support you deserve from a technician who is rousted out of bed at 2:00 a.m. on a Sunday morning, we physically staff our offices almost 24 hours a day. Compare that to other companies that don't offer and/or charge extra for support on holidays, and that only physically staff their offices during regular business hours.
"All these years, the same owner, the same senior programmer; the only thing that doesn't remain the same is Eclipse, which, like good wine, gets better year by year by year."