Support

As reporters ourselves, we know that providing the best products is only half of the equation. Because support issues don’t always arise at convenient times, our friendly technicians are available to help you 24 hours a day, 365 days a year. And because we know you won’t get the high quality of support you deserve from a technician who is rousted out of bed at 2:00 a.m. on a Sunday morning, we physically staff our offices almost 24 hours a day.  Compare that to other companies that don't offer support at all on holidays, and that only physically staff their offices during regular business hours.

CLICK HERE to view Eclipse Basic Training Tutorials (must be current on support).

CLICK HERE to request that an Eclipse 6 Install DVD (must be current on support).

Renewals:

Technical Support:

Downloads and Updates:

 

Total Eclipse 6 is now available for download or on DVD.

  • If you have a current support contract and are in a hurry to receive your update, CLICK HERE to download the full install (must be logged in and current on support).  

  • If you are not in a hurry and/or prefer to have an install DVD mailed to you, please CLICK HERE (must be logged in and current on support).