Eclipse & AccuCap: We recommend computers running Windows 10 Professional or above at 3 GHz or above, with at least 8 gigabytes of RAM. An i5 processor or above is recommended. The faster the processor, the better. The more RAM, the better. Multiple USB ports are preferred. A serial port or serial adapter (PC card or USB) may be required for realtime connection to older stenographic writers.
EclipseVox & AccuCap Vox: Our Vox products require powerful computers for optimum performance. We recommend an i7 processor running at 3.5 GHz or above, 16 or more gigabytes of RAM, a solid-state hard disk (SSD), Dragon 15, and configuration by an expert. Processes should be kept to a minimum.
Mac Users: Eclipse REQUIRES Macs with an Intel i5 or i7 processor with at least 8GB of RAM.
Eclipse will run on a Mac with Windows 10, in conjunction with either Boot Camp and/or Parallels. However, we recommend using Boot Camp as it would be no different than running Windows on any other laptop, as it boots up separately.
While Parallels is a great program, we do not recommend using Eclipse with it. Running Parallels requires that your computer is running 2 different operating systems at the same time (Windows OS & Mac OS), which is very resource intensive. Through intensive testing we have found Parallels to freeze unexpectedly, problems with writer connectivity, and problems using plug & play devices (i.e. external mouse). In a nutshell, using Parallels will probably cause problems that are beyond our control.
M1 Macs are not compatible with Eclipse as they are not capable of running x86-based operating systems.
When you purchase laptops from Advantage Software, you are assured of top-quality, business-class laptops with three-year manufacturer’s warranties. At Advantage Software, we give you the kind of personal attention you deserve. Computers are delivered with your software and personal files already installed. Before your system goes out the door, it is rigorously tested, burned in for at least 48 hours, and optimized for maximum performance with our products. In the unlikely event you experience problems with hardware purchased through Advantage Software, we will intervene with the manufacturer on your behalf to the best of our ability.
Most laptops purchased through third parties are consumer-class products. If you purchase your laptop elsewhere, be sure to confirm that it is a business-class computer. Please bear in mind that computer configuration is not included in the price of your software. Should you choose to provide your own laptop, it is important that you choose a reputable, full-service computer dealer, since you and your hardware vendor will be responsible for properly configuring your laptop and operating system. You may optionally choose to have Advantage Software configure your computer for you. The cost is $289 for Eclipse or AccuCap, and $389 for EclipseVox or AccuCap Vox. Return shipping by ground is included within the Continental United States.