Support is available for free software only during regular business hours – 9:00 a.m. until 7:00 p.m. Eastern time, Monday through Friday. Please note that there is a modest fee of $40 per call. Please remember to have your credit card ready. (Customers with current support contracts may call 24-hours per day, 365 days per year at no additional cost.)
ECLIPSE AND ACCUCAP SUPPORT (1-YEAR)
As reporters ourselves, we know that providing the best products is only half of the equation. Because support issues don’t always arise at convenient times, our friendly technicians are available to help you 24 hours a day, 365 days a year, including holidays.
Scoping Software: $499.00
Eclipse CAT Software: $599.00
AccuCap Captioning Software: $799.00
Student Software: FREE for as long as you're enrolled in school. Proof required.
Payment plans are also available. Please call 800-800-1759 during normal business hours for more information.