Part 1 – Configuration and Realtime Foundations

• Audio recording fundamentals
  Learn how to capture high-quality audio to improve recognition accuracy, maintain speaker clarity, and reduce downstream editing.
• Audio hardware selection and configuration
  Instruction on selecting and configuring recording and playback devices appropriate for in-person, remote, and hybrid proceedings.
• Required plugins and core tools
  Attendees will learn which plugins are considered essential for successful Eclipse RSR operation and how they function within the workflow.
• Managing realtime text input
  Learn how to initiate, manage, and monitor realtime text input so content is properly displayed and ready for review, editing and realtime output.
• Processing batch audio files
  Instruction on processing previously recorded audio using Eclipse RSR for non-realtime or post-session work.
• Speaker identification and diarization
  Attendees will learn how to identify and manage speakers using all three diarization methods available in Eclipse RSR, including guidance on selecting the appropriate method for different scenarios.
• Handling speaker identification issues
  Instruction on recognizing common problems and solutions, determining when to intervene during realtime, and if & when to defer corrections to post-session review.
• Q&A Mode
  Learn how to use Q&A Mode to apply proper formatting accurately and confidently during live proceedings.
• Realtime flow management
  Attendees will learn how to manage the flow of realtime text, including which tools to prioritize, how to avoid falling behind the realtime flow, and how to maintain focus on high-impact issues during live proceedings.
• Quality monitoring and troubleshooting signals
  Learn how to recognize signs of declining recognition quality and identify whether issues originate from audio, speaker behavior, vocabulary, or workflow configuration.
• Vocabulary and job preparation
  Instruction on preparing the speech engine for unfamiliar terminology using vocabulary tools, dictionaries, and available job materials to improve first-pass accuracy.

Part 2 – Editing, Refinement, and Delivery

• Editing strategy: realtime versus post-session
  Learn how to distinguish between edits that should be addressed during realtime and those best handled after the proceeding to maintain accuracy and workflow efficiency.
• Prioritizing edits effectively
  Instruction on identifying high-impact errors, distinguishing recognition errors from speaker and formatting issues, and developing an efficient editing triage strategy.
• Editing tools and commands in Eclipse RSR
  An in-depth review of the editing commands available in Eclipse RSR, including when and why to use each tool within an RSR workflow.
• Recommended plugins for refinement
  Attendees will learn how optional plugins can enhance efficiency and accuracy, and how to evaluate which tools best suit their workflow.
• Audio playback and review tools
  Instruction on using Eclipse RSR audio playback tools to support accurate review, correction, and transcript refinement in a variety of scenarios.
• Final product creation and delivery
  Learn how to export common production file types and use the Eclipse Delivery system to streamline final transcript production and delivery.
• Professional responsibility and scope
  Clear guidance on what Eclipse RSR does and does not do, reinforcing the reporter’s responsibility for accuracy, formatting, speaker identification, and final transcript integrity.

Workflow Integration

• Choosing the right Boost tool for the task
  Learn when Boost, Boost Flow, or Boost Edit is most appropriate, and that not every tool is appropriate for every reporter. 

Plugins and Supporting Tools

• Recommended plugins
  Attendees will be instructed on recommended plugins that enhance Boost functionality and improve efficiency across Boost, Boost Flow, and Boost Edit workflows.

Practical Application

• Live demonstrations
  Attendees will view live demonstrations of Boost, Boost Flow, and Boost Edit in action to understand expected behavior, typical use cases, and real-world outcomes.
• Interpreting results correctly
  Instruction on understanding Boost suggestions as guidance rather than automatic corrections, reinforcing appropriate professional judgment.
• Enhanced Logging and interpretation
  Using Internet Journaling to yield verbose logging of Boost decision making that attendees will receive instruction on interpreting. 

Troubleshooting and Minutes Management

• Identifying and resolving common issues
  Learn how to recognize and correct common configuration and workflow issues that affect Boost behavior.
• Understanding Boost minute usage
  Instruction on how Boost minutes are consumed, how usage differs between features, and how to monitor and manage usage to avoid interruptions.

Professional Responsibility and Scope

Ashli was born and raised in Phoenix, Arizona, moving to Florida and joining the Advantage Software team in 2010.  At Advantage, Ashli got her start in tech support, and she quickly netted a reputation as a go-to person for help with extraordinary Eclipse questions and for discussing ideas. Over the years she has worked intimately with the Eclipse development team and has played a key role in many version releases. She has been involved with product research, quality assurance, technical writing, and customer education. She especially loves demoing the benefits of Eclipse and showing off its latest features!

Ashli also manages and produces all the video content on Advantage Software’s official YouTube channel. She uploads new content weekly and keeps it fresh on everything Eclipse, Bridge Mobile, and more. Check it out [HERE] and Subscribe today.