When you’ve installed Eclipse, call our administrative department at (772)288-3266. We will e-mail you a license file. After you’ve saved and activated the license, it’s stored permanently. You may install on as many computers as you like. Once activated, you may use Eclipse, keyless, as long as you have an internet connection.
If you run two copies of Eclipse simultaneously, the first system run will be suspended. For example: if you leave Eclipse running in your office and start another session in the courtroom, the office session will be suspended.
If internet is unavailable, you may still use Eclipse offline for up to two weeks. Countdown warnings will start three days before expiration of offline access. The next time you run Eclipse, even momentarily, with an internet connection available, it will reset the offline access for another two weeks.
If the system discovers the same license has been getting significant use on multiple computers, simultaneously, while offline, (avoiding the automatic suspension) the offline capability will be automatically disabled, and you will then need internet available to run Eclipse. Note that license is not disabled entirely, only the offline capability. Contact Advantage Software at (772)288-3266 to restore off-line capability.
IMPORTANT FOR SHARED COMPUTERS: If you are using a keyless license, as opposed to a hardware key, on a computer that is shared among reporters, EACH Eclipse reporter MUST login to Windows under a different Windows User Account (UAC). The keyless license is associated with the current UAC.
For example, if several reporters have personal systems, but share a single computer in the courtroom, each reporter must login to the -courtroom- computer under a different UAC.
Any computer with a keyless license MUST connect to the internet at least once every 30 days.
A single copy of Eclipse can either be keyed or keyless, but not both.
The Help menu | About Eclipse... dialog shows you the status of your license: A capital "O" indicates that the license is only usable online. This should only happen if the system detects a license violation.
A capital "F" indicates the system is running offline and was not able to contact the license management server. A countdown will be displayed, such as “48 hours,” telling you how long you may run Eclipse offline before you must re-connect to the internet.